SHIPPING POLICY

This Shipping Policy explains the shipping options and delivery estimates available for purchases made through Gailalice.com.

1. Processing Time

Orders normally require:

1–3 business days

for processing before shipment.

Weekends are not included in the processing period.

Processing may include:

  • Payment confirmation

  • Reviewing order information

  • Preparing merchandise

  • Packaging

  • Shipping documentation

  • Transfer to the delivery provider

Public holidays or unusually high order volume may occasionally affect processing times.

2. Shipping Options & Prices

Standard Shipping

Shipping Fee: $5.95

Estimated delivery after shipment:

15–25 business days

Fast Shipping

Shipping Fee: $9.95

Estimated delivery after shipment:

7–15 business days

Free Standard Shipping

Orders totaling $45 or more qualify for:

FREE Standard Shipping

when the qualifying requirements are satisfied during checkout.

3. Free Shipping Conditions

The $45 free-shipping offer applies to qualifying Standard Shipping orders.

Fast Shipping remains $9.95 unless another promotion specifically states otherwise.

Discounts or other checkout adjustments may affect whether the final order value reaches the $45 qualifying amount.

4. Processing Time vs. Shipping Time

Processing and transit are separate stages.

A Standard Shipping order may require approximately:

1–3 business days processing + 15–25 business days transit

A Fast Shipping order may require approximately:

1–3 business days processing + 7–15 business days transit

5. Estimated Delivery

Delivery timeframes are estimates and do not represent guaranteed arrival dates.

Shipping may occasionally be affected by:

  • Carrier delays

  • Customs procedures

  • Public holidays

  • Severe weather

  • Seasonal parcel volume

  • Transportation disruptions

  • Remote destinations

  • Local delivery conditions

  • Incorrect customer information

6. Shipping Confirmation

When your order is transferred for delivery, a shipment confirmation may be sent to the email address used during checkout.

Tracking information will be provided when available.

Carrier systems may require several days before the first tracking scan appears.

7. Tracking Updates

Tracking may not update continuously during transit.

A package may continue moving while:

  • Traveling between sorting facilities

  • Transferring between shipping companies

  • Passing through customs

  • Waiting for a local delivery scan

Temporary tracking inactivity does not automatically mean the parcel is lost.

8. Shipping Address Responsibility

Customers are responsible for providing accurate shipping information.

Please verify:

  • Recipient name

  • Street address

  • Apartment or unit number

  • City

  • State or province

  • ZIP or postal code

  • Country

  • Contact information where required

Incorrect or incomplete information may lead to delivery delays or failed delivery.

9. Address Corrections

If you discover an address error after ordering, contact:

gailalice@gmail.com

as soon as possible.

We will attempt to correct the information before fulfillment progresses.

Changes cannot be guaranteed once an order has entered processing or shipment.

10. Separate Shipments

Some orders may arrive in multiple parcels.

Separate packages may:

  • Have different tracking numbers

  • Use different carriers

  • Arrive on different dates

Receiving part of an order does not necessarily indicate that another item is missing.

11. Missed Delivery

Depending on the shipping provider, a missed delivery may result in:

  • Another delivery attempt

  • A pickup notice

  • Temporary holding at a local facility

  • Collection instructions

Customers should follow carrier instructions to avoid having the parcel returned.

12. Undeliverable or Refused Packages

A package may be returned because of:

  • Incorrect delivery information

  • Missing address information

  • Failure to collect

  • Multiple unsuccessful delivery attempts

  • Recipient refusal

Where legally permitted, shipping or return-related charges may be deducted from an otherwise eligible refund.

13. Package Shows Delivered

If tracking shows that your package has been delivered but you cannot locate it, please check:

  • Mailbox

  • Front or side entrances

  • Safe delivery locations

  • Household members

  • Neighbors

  • Building reception

  • Local delivery carrier

If assistance is still required, contact:

gailalice@gmail.com

14. Customs and Import Fees

International orders may be subject to charges determined by the destination country, including:

  • Import taxes

  • Customs duties

  • Brokerage charges

  • Clearance fees

  • Government processing fees

Unless specifically included during checkout, these charges are the customer's responsibility.

Customs processing may also affect delivery time.

15. Shipping Assistance

For shipping or tracking questions:

Email: gailalice@gmail.com
Store: Gailalice
Website: Gailalice.com

Please include your order number.